Privacy Policy

Welcome to Proxim — a financial management and automation platform designed to help businesses manage spend, payments, and insights securely.
Your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and share your personal and financial information when you use our services.

By accessing or using Proxim, you agree to the terms outlined in this policy.

1. Information We Collect

We collect information to deliver a secure, personalized, and efficient financial experience. The types of information we may collect include:

a. Account Information
When you sign up for Proxim, we collect personal details such as your name, email address, phone number, company name, and billing details.

b. Financial Data
We may collect account balances, transaction data, credit information, or business spend data you connect or upload to the platform.

c. Technical Data
We automatically collect data such as device information, browser type, IP address, and usage activity to ensure performance, analytics, and security.

d. Communication Data
We may collect information from messages, support requests, or other interactions with our team.

2. How We Use Your Information

We use collected data to:

• Deliver and maintain the Proxim platform

• Facilitate payments, reconciliations, and financial reporting

• Improve and personalize your experience

• Ensure compliance with applicable laws and regulations

• Detect and prevent fraud or unauthorized access

• Communicate important updates, features, and offers

We do not sell or rent user data to third parties.

3. Data Sharing and Disclosure

We may share information with trusted third parties only when necessary to operate the platform, such as:

• Payment processors and banking partners

• Service providers who assist with infrastructure, analytics, and security

• Regulatory authorities where legally required

All third parties are bound by confidentiality and data protection obligations consistent with this policy.

4. Data Storage and Security

We store data securely using industry-standard encryption and multi-layered protection systems.
Access to personal and financial data is restricted to authorized personnel only.

While we take every reasonable step to safeguard your information, no method of online transmission or storage is 100% secure. In the unlikely event of a breach, we will notify affected users promptly as required by law.

5. Your Rights and Choices

Depending on your location, you may have the right to:

• Access, update, or delete your personal information

• Request data portability

• Withdraw consent for certain data uses

• Opt-out of marketing communications

To exercise these rights, contact our support team at privacy@proxim.io.

6. Data Retention

We retain your data for as long as necessary to provide services, comply with legal obligations, and maintain business continuity.
When your account is closed or data is no longer needed, it is securely deleted or anonymized.

7. International Data Transfers

Proxim may store and process data in multiple regions.
By using the platform, you consent to the transfer of your information to locations where our partners or servers operate, subject to appropriate safeguards.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience, analyze traffic, and ensure platform functionality.
You can manage or disable cookies in your browser settings, though some features may not work as intended.

9. Updates to This Policy

We may update this Privacy Policy periodically to reflect product improvements or regulatory changes.
Material updates will be communicated through email or in-app notification.
The “Last updated” date above will always indicate the latest revision.

10. Contact Us

If you have any questions, requests, or concerns regarding this Privacy Policy or how we handle your data, please contact us at: